Audit log
Who changed that,
and when.
Once more than two people share a WhatsApp dashboard, someone will eventually ask who deleted the template or exported the contact list. The audit log answers it.
01 — What it is
Automation
What is Audit log?
The audit log records every change a team member makes in Xenwap, including sign-ins and failed sign-ins, settings edits, contact and order changes, and data exports, with the person, time and what changed. Only owners and admins can read it.
- 01A setting changed and nobody knows who did it.
- Each change shows the person, the time and which fields changed.
- 02Contact lists quietly exported.
- Every export is logged.
- 03Logs full of machine noise.
- Only human actions are recorded, so the log stays readable.
02 — How it works
2 steps
How it works,
step by step.
01
It records by itself
No setup. Changes made by people are logged as they happen.
02
Filter and search
By person, by action, or by the record that was changed.
03 — What you get
4 capabilities
The details
that make it work.
Sign-in tracking
Including failed attempts.
Masked secrets
API keys and passwords never appear in the log.
One year retention
Older entries are pruned automatically.
Owner and admin only
Agents cannot read or edit the log.
04 — Who it fits
Automation
Who it is
built for.
- 01
Growing teams
Accountability without micromanaging.
- 02
Businesses with compliance needs
A record of access and exports.
05 — Answers
Common
questions.
Something not covered here? Tell us how you work today and we will tell you honestly whether this fits.
Talk to us01Can a team member delete their own log entries?
No. The log is read-only, and only owners and admins can view it.
02How long is history kept?
365 days.
Keep reading
Related features
- AgenciesWhite-label for agenciesResell WhatsApp automation under your own brand: your logo, colours and domain, client workspaces you create and suspend, and a login-as-client button.
- GrowthCSAT surveysAsk customers to rate their support on WhatsApp when a chat is resolved. Low scores reopen the chat and alert your team. See CSAT by agent in reports.
Audit log
See it working
on your own number.
Connect a number with a QR scan or the official Cloud API, and switch this on from the dashboard. No developer needed.